For families choosing cremation, it’s important for you to know we offer only the highest level of care for your loved one.
Cremation allows for more choices than many families realize. We offer the widest range of service options and product options in the area. In addition, our Cremation Safeguards ensure peace of mind, when you need it most. Call today to talk with one of our caring staff at 910-947-2224.
Your Loved One Never Leaves Our Care
We own and operate our own crematory with licensed and certified staff. This ensures we can manage and supervise the cremation for you.
Safeguarding Personal Identity
To ensure security, and eliminate the possibility of any error, Pines Funeral Home will place a personal identification band on your loved one at the moment your loved one is transferred to our care.
Our Unique Tracking System
At Pines Funeral Home, every person in our care is logged into our tracking system and assigned an identification number, which is stamped into a stainless steel identification disc. This number is used to track every phase of the cremation process. Our tracking system includes date and time of arrival at our facility and name of the transfer technician. Personal belongings are cataloged and placed in a secure area for their return to the family.
Our staff will bathe and dress your loved one in the clothes provided by the family or a gown we provide. Then, we will ask you, or a representative, to positively identify him or her prior to cremation in the casket or cremation container of your choice.
Our Cremation Process
Our high standards require that two individuals will review all cremation paperwork prior to cremation. This is to ensure authorizations have been received and have been properly documented. Once all documentation is verified, both staff members must sign the cremation order, prior to the cremation.
We record the name of your loved one, the date and time of the cremation, identification number, crematory operator’s name, as well as additional information regarding the cremation. Our crematory log is dated and the start time is noted and initialed by our cremation technician before and after the cremation.
The crematory documents, personal identification band and stainless steel identification disc are placed on the outside of the cremation chamber during the cremation process.
After The Cremation
After the cremation is complete, the cremated remains are placed with the stainless steel identification disc into an urn. You will be presented with an official Certificate of Cremation when you receive the cremated remains that guarantees all the above steps have been followed.
If you have any questions about the cremation process at Pines Funeral Home, or if you would like to inspect our crematory, please do not hesitate to contact us at 910-947-2224.