Carthage, NC: Johnson Consulting Group proudly honored Pines Funerals and Pinelawn Memorial Park as one of the recipients of the JCG 2023 Excellence in Customer Service Awards.The award recognizes the top professionals who demonstrate excellence in customer service in our profession. These recipients have achieved the highest level of customer satisfaction throughout 2023.
“Pines Funerals and Pinelawn Memorial Park is setting a new standard for customer experience,” says Jake Johnson, President and CEO of Johnson Consulting Group and J3Tech Solutions. “Their dedication to exceptional service is not just admirable—it sets the standard for customer service within the funeral profession. This award is a well-deserved recognition of their commitment to putting customers first and delivering outstanding experiences. Congratulations, Pines Funerals and Pinelawn Memorial Park on this outstanding achievement.”
The Awards are given out annually and are decided by Johnson Consulting Group’s internal Performance Tracker X team. Recipients were informed on March 28, 2024, that they had won this prestigious honor.
It is a high honor to receive this Excellence in Customer Service Award. This recognition cannot be achieved by one or two people, it takes a team and I am very proud of the team we have at Pines Funerals and Pinelawn Memorial Park. Each person shows deep care and compassion to the families we serve.” says Robert Nunnaley, president of Pines Funerals and Pinelawn Memorial Park
Pines Funerals is part of Fry & Prickett, Kennedy and Powell Funeral Homes as well as Pinelawn Memorial Park in Moore County. Our commitment is to offer the best service possible to each and every family we serve. Whether you need assistance with pre-planning, funeral, memorial or natural burial services our dedicated staff is here to guide you each step of the way.
Really great and compassionate people!